Your employer should have a grievance policy that sets out the procedure for raising a grievance which is a complaint about unfair treatment at work. Your employment contract should state where the grievance policy can be found.
Sometimes problems at work can be dealt with on an informal basis and do not need to be escalated to a formal grievance. Where this is not possible, you should make a grievance formally in writing. Your employer’s policy should state where your grievance should be sent. If this is the person that you are complaining about, this may not be appropriate and you should seek guidance from your employer’s Human Resources team.
If you have a complaint or concern at work, we can guide you throughout the grievance process. We can help to prepare a grievance letter that will protect your position and provide clear and pragmatic advice about your options in order to secure the best possible outcome.
You should not be disciplined or dismissed for raising a grievance at work, especially if your grievance relates to discrimination. If this happens because you have complained about discrimination this amounts to victimisation.The law also protects you from being victimised if you have 'blown the whistle' about certain categories of wrongdoing in the workplace. These laws are designed to encourage an open culture at work where employees do not fear speaking out about criminal offences and breaches of health and safety at work, for example.
If your employer has failed to investigate your grievance properly then the next step would be for you to submit a written appeal against the grievance outcome.If you are dissatisfied with the outcome of your grievance following an appeal and you have exhausted your employer’s internal processes, the next stage is to notify ACAS (Advisory, Conciliation and Arbitration Service) of your intention to lodge a claim with the employment tribunal. ACAS will then give you the opportunity to enter Early Conciliation to attempt to settle your dispute to avoid issuing a claim. This is a compulsory step. You should be aware that there are strict time limits for making a claim to the tribunal and we can provide expert advice on this.
If your employer does not have a specific policy, then the ACAS Code of Practice for Discipline sets out the principles for conducting a grievance process.It is a legal requirement for employers to have these policies and you could raise this as part of your grievance.
Vardags has decades of experience working on high value employment disputes, obtaining the very best results both in and out of the courts and tribunal for individuals and companies.
Our service is Director-led and specifically tailored to your circumstances and needs.
We specialise in handling complex and high-value employment issues and claims on behalf of, or involving, directors, shareholders, executives, senior management and employees. Many of our cases involve both High Court litigation and employment tribunals, for example, where there are issues of shareholder prejudice. We also have considerable experience in acting for clients involved in serious cases of sexual or other harassment; discrimination cases; and those involving whistle-blowing.
We support and guide employers, from SMEs to public companies, through business reorganisations, including transfer of undertakings, redundancies and mergers. Our aim is to keep our clients out of the courts, but where this is not possible, we provide representation at the High Court and employment tribunals.
Frank Ryan, Director and Supervisor
Caroline Graham, Consultant
The team is also assisted by trainee solicitors, who normally spend three to six months in the employment department as part of their general training.
Where your employment matter becomes contentious, the scope of our work normally includes:
Frank Ryan has successfully mediated many claims, resolving them through negotiation and agreement and. However, it is still possible that a matter may require at a final hearing. Normally, costs are not awarded to either party in employment tribunal proceedings, and therefore it is necessary for a careful assessment of the net returns a claimant may recover.
Subject to our standard terms and conditions of business, our legal fees are calculated by reference, among other things, to the total amount of time spent on a case. Charges are made for telephone calls, outgoing letters and emails, consideration of documentation addressing tactics and case planning, meetings and general preparation and pursuit of a claim.
Partners - £450 per hour.
Consultant - £450 per hour.
Assistant Solicitor - £275 per hour.
Trainee solicitors - £205-245 per hour.
The above legal fee charges will be subject to VAT at the current rate of 20% (where applicable) and also subject to modification on 1st April annually.
We will be able to provide an estimate of overall costs once we have received sufficient information. The amount of work involved in each case will depend on the facts and issues, as well as the level of support required by the client and the agreed strategy.
Where there are related civil proceedings, we would need to provide a separate quotation for this work since it would not be covered as part of the pricing estimate for our fees discussed above. An example where this could arise is if there is a petition alleging shareholder prejudice. The quotation would be given at the time so you are aware of all the relevant costs for the related matters. Illustrative Range of Fees
As a general guide, the overall costs of bringing or defending claims for wrongful or unfair dismissal (excluding the fees for barristers and any expert witnesses) are:
• A standard case of medium complexity £50,000 to £100,000 plus VAT.
• A complex case £100,000 to £150,000 plus VAT.
The overall costs of a case may be higher or lower than the above figures depending on a variety of factors, such as:
Cases can be further complicated in situations where:
Disbursements are costs related to your matter that are payable to third parties. We handle the payment of the disbursements on your behalf to ensure a smoother process.
Employment tribunals do not currently have fees, although there are court fees if action has to be brought in the civil courts as well.
Barristers’ fees depend on the level of experience (or “call”) of the barrister appointed. We will seek to agree fees with you and the barrister’s clerk before they are incurred. However, please note that third party expenses (barristers’ fees and experts’ fees for independent medical evidence or material related to employment prospects or to engage in private or judicial mediation) must be covered by the client in advance of liability for the fees being incurred.
A junior barrister of between two and ten years’ call appearing at a preliminary hearing of up to two hours could charge fees in the range of £750 to £2,000 plus VAT.
A final hearing may take between three and ten days depending on the complexity of the issues and number of witnesses called. A senior barrister of 15 years’ call (a “senior junior”) at a three day final hearing could charge a brief fee for trial preparation and day one of the trial of £7,500 - £10,000, with additional refresher fees for days two and three of the trial of £2,500 to £3,000, again plus VAT. A senior barrister of 15 years’ call at a ten day final hearing could charge a brief fee for trial preparation and day one of the trial of £25,000 to £30,000, with additional refresher fees of £2,500 to £3,000 for subsequent days, again plus VAT.
Engaging a more junior counsel for a three day final hearing might charge a brief fee of £3,500 to £6,000 with additional refresher fees of £1,000 to £2,000 for subsequent days, again plus VAT. More junior counsel engaged for a ten day final hearing might charge a brief fee of £10,000 to £20,000, with additional refresher fees of £1,000 to £2,000 plus VAT for subsequent days.
If the instruction of an expert is required to provide evidence in any particular field(s), a fee would be payable for their time. Experts’ fees largely depend on the nature of their instruction and the facts of the case, it is therefore difficult to estimate these at the outset.
If it appears that mediation or adjudication may assist in resolving your matter, and both parties agree, a fee would be payable for the mediator’s / adjudicator’s time. These fees are normally split between both parties and are usually in the region of £1,000 - £1,500 plus VAT for half a day, and £2,000 - £3,500 plus VAT for a full day, however, they can be higher. You must also bear in mind that it is sometimes possible that a barrister may need to attend a mediation /adjudication in particularly complex cases or where your opponents are insisting on Counsel attending (although we frequently attend mediations without Counsel). Their fees could range from £1,000 up to £7,500 plus VAT, depending on their level of call.
VAT if applicable would be charged at the current rate of 20%.
In appropriate cases, and only when acting for a claimant, we may be prepared to consider acting on a Damages Based Agreement, details of which can be supplied by us in cases that we consider appropriate.
The length of time required to complete an employment claim depends on whether the matter is resolved by agreement or if it proceeds to a hearing. Negotiations for settlement can take place at any time and we advocate the use of private mediation in appropriate cases.
The time limit for bringing claims is normally three months from the date of the dismissal or other act that forms the basis of a claim, plus four to six weeks to allow for early conciliation. Early conciliation must be started within three months and involve any relevant potential respondent(s).
If a case is not settled through early conciliation or negotiation, the employment tribunal process is likely to take between 6 to 12 months to complete. This is only an estimate and we will of course be able to provide a more accurate timescale once the matter progresses and we have more information.
The timeframe in which your matter is concluded will also depend on the timeliness of responses from the employment tribunal, which can be affected by their capacity at any given time.
If proceedings are not necessary, many employment disputes can be resolved quickly, sometimes in a matter of a few weeks or a couple of months.
We offer a free consultation to qualifying individuals. Please call our confidential enquiry line on 020 7404 9390. Lines are staffed 24 hours.
When you contact us a member of our client relations team will take the full details of your situation, assess whether we can assist you, and if so, determine the best team for your case.
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